Living up to the Code of Ethical Conduct  What is Ethics?  To be ethical is to do what is right, honest and fair. It is a set of personal rules that ensure we do what is right in all circumstances, with our family, friends, staff, company, shareholders, suppliers and customers. Good ethics enables all our decisions to stand up to scrutiny over the long term by a person of the highest integrity, common sense and humanity. When you do the right thing, Builders Warehouse, Builders Express and Builders Trade Depot becomes the right place for employees to work, the right place for customers to shop, the right place for suppliers to distribute and the right place for shareholders to invest.  Core Values Dignity and respect: the way that we will treat our associates and stakeholders, regardless of the situations in which we encounter them. Integrity: the high moral and ethical principles that we will apply uncompromisingly in the way that we pursue our strategies and operating practices and in the way we deal with all stakeholders. Accountability: understanding and accepting the consequences of the individual and collective choices that we will make. Stewardship: always taking decisions that will enhance the long term value of the assets for which we are responsible. Trust: Focused on nurturing, through example, a powerful belief that this organisation is honest, fair and reliable in its dealings with all stakeholder groups   Call the Ethics line, 24 hours a day, 365 days a year on Free Call 0800 20 3246 or sms “please call me” to 32846 or visit www.massmart.co.za for more information.