Products returned to CBI Industry under warranty claim will be subject to failure investigation to dermine the validity of the communicated failure. The following conditions are not considered as a product failure as such will not qualify as a warranty claim. 1. any unofficial product modification. 2. any incorrect product application. 3. any tampering with the product seal or dated stamp/coding. 4. any damage resulting from lightning,water or dust(envirinmental disturbans and quality of supply). 5. and failure caused as a result of VIZ Major.