Megamaster Cast Iron Fireplaces are guaranteed for a period of 10 years from original date of purchase. The guarantee will cover all manufacturing and material defaults. Removable and replaceable working components will be covered for a 12-month period from the original date of purchase. A copy of the proof of purchase must be kept to validate any claims. The conditions of this warranty are subject to the correct assembly, installation, safe-operating, cleaning and maintenance conditions as prescribed within this user manual. Failure to comply with the instructions of this user manual will render the guarantee null and void. The following is not covered by this guarantee or warranty: 1. Glass Panel 2. Rope and gasket seals 3. Paint discoloration (irrespective of the period after purchase) 4. Rust and rust related problems (irrespective of the period after purchase) Megamaster reserves the right to either repair or replace any fireplaces or components at their discretion. Megamaster will not be held accountable for any loss or damaged of any kind suffered due to the incorrect installation or operating of this fireplace. Costs associated with the replacement or repair will be covered by the guarantee for the first 12 month. This guarantee is not transferable and applies to all residents within South Africa, Botswana and Namibia. Other countries will be considered on discretion of Megamaster.