• Tiles are guaranteed before being laid especially when it comes to size, shading and tonality.
• Please ensure all that you have the same batch and shade number. (Printed on the side of the box)
• Ensure that you do not under-order as the same batch number may not be available if you run short.
• Please ensure that you clean any spillages timeously with warm water to avoid stains - Red wine wax, Coffee etc.
• The 1 year guarantee applies to General Wear and Tear within the Specification and intended use of the tile.
• Leave any residual moisture on the floor, make sure to dry mop, wet vac or dry with an old towel
• Do not use acid or wax based cleaning materials 3.Household cleaning detergents are not recommended for Polished Porcelain
• It is advisable to place a mat at high traffic entrances to avoid scratching from small stones brought from outside.